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First Name

Last Name

Email Address

Have you had any correspondence with an LPI office such as an application or a loan, yes or no?

Which location did you apply with?

What was the name of the LPI Representative who assisted you with your application?

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The following questions pertain to the customer service representative you spoke with most recenttly. Please indicate whether you agree or disagree with the following statements.

The LPI representative was very courteous.

The LPI representative was very knowledgeable.

The LPI representative addressed my questions/concerns in a satisfactory manner.

The LPI representative handled my application in a timely manner.

The process for getting an answer on your application was:

In thinking about your most recent experience with LPI Loans, how would you rate the overall quality of the customer service you received?

Please tell us what we are doing right, or tell us where we can improve.